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Built to be trusted

Security

This page is maintained by Trackily App to answer common security and privacy questions about our platform. It describes the controls we have in place today, not a formal certification.

Single-tenant apps

Each customer gets their own Trackily app. No public sign-up page, no shared multi-tenant fishbowl where an outside user could stumble into your workspace. The whole class of leaks that come from generic apps mixing thousands of companies together simply doesn't exist here.

Encryption

All traffic is served over HTTPS with modern TLS. Data at rest is encrypted on managed cloud infrastructure. Backups are encrypted as well.

Authentication

Modern password hashing, secure session management, and per-user tokens. Optional SSO on Enterprise plans. Passwords are never stored in plain text and never logged.

Roles and permissions

Admin, Manager, and Employee roles ship out of the box, with granular permissions on top. Employees only see the jobs, hours, and screens they're supposed to. Every sensitive action goes through an audit trail.

Backups and availability

Automatic daily backups with point-in-time recovery on the managed database layer. The app runs on modern edge infrastructure for fast, resilient delivery.

Reporting an issue

If you believe you've found a security issue, please email info@trackily-app.com with details. We take reports seriously and will respond quickly.